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Your purchase – our promise

We stand fully and completely behind the quality of our products. That's why every item comes with a 12-month warranty on all material and manufacturing defects.

What's covered?

• Material defects (seams, sole separation, fabric flaws)
• Manufacturing defects
• Defects that occur during normal use

It's that easy:
If a defect occurs within 12 months, contact us at support@puschies.de – together we'll find a solution. Whether replacement or refund: Your satisfaction is our top priority.

🚚 Free shipping from €49

We currently deliver to Germany, Austria and Switzerland.

Shipping costs (under €49):
Germany: €3.90
Austria: €5.90
Switzerland: €6.90

Delivery times
After dispatch, the estimated delivery time is:

• Germany: 6–8 working days
• Austria: 8–11 working days
• Switzerland: 9–12 working days

(plus 1–2 working days processing time)

Processing time
Processing your order and preparing it for dispatch usually takes 1–2 working days.

Please note that in individual cases, high demand or logistical delays may lead to slightly longer delivery times.